Professionals are only human and mistakes do happen. In today’s increasingly litigious society, if you are a professional that performs work with the potential to cause damage (financial or otherwise), then you can be held liable for allegations of an error, omission or even negligence.

As an IT professional working for clients, you cannot ignore the possibility that a claim may be brought against you during the course of your career. Professional Indemnity (PI) Insurance provides protection from this for claims and allegations of a claim and covers both legal costs and settlements or awards for compensation.

Mainstream IT professions that should consider PI Insurance include:

  • IT Contracting and/or Consulting
  • IT  Education and Training
  • IT Support and Help Desk Services
  • IT Recruitment Consultants and Placement Services
  • Website Development, Design, Administration and/or Hosting
  • Website Development, Design, Administration (No Website Hosting)
  • Software Maintenance Services
  • Reseller of Third Party Software and Hardware
  • Hardware Sales (Own Developed)
  • Data Processing/Warehousing and/or Data Communication Services
  • Database Programming and Design
  • Software Development, Design, Analysis, Testing, Programming and/or Sales
  • LAN and WAN Providers/Developers, Design and/or Support Services
  • Application Service Provider
  • Multimedia Services
  • Network Security Advice/Third Party Product Sales
  • Telecommunication Services
  • Internet Service Provider
  • ERP Implementation and/or Maintenance
  • Manufacturing Process Control Systems
  • Production Line Manufacturing Systems (incl. SCADA/PLC)
  • Fire, Security and/or Emergency/Safety Systems Development, Maintenance and/or Consulting
  • Facilities Management and Outsourcing Services
  • System Integration

What are the risks of no Insurance?

As an IT professional, you would carry out your services as per the scope of works requested by your client. But if somewhere along the line something goes wrong and your client gets disgruntled and claims a failure of your service/s then they can potentially sue you for your failures – real or otherwise.

Having a claim brought against you can result in enormous financial costs. It is not uncommon for claims to take many years to settle, incurring a large bill for court costs and legal expenses, even if you have been successful in defending the claim. If you don't have insurance for your business, you run the risk of having legal costs and uninsured settlements or awards.

How much does Professional Indemnity Insurance cost?

As with any form of insurance, the cost of Professional Indemnity Insurance can vary dramatically depending on the size and type of business insured.

For IT consultants  operating as a sole trader the cost of insurance can be from as little as $600, whereas for larger organisations the costs can climb well into the thousands.

Obtain a quote or find out more

As the business of IT Professionals differ so do our insurance solutions. At Optimum, we provide IT professionals the security of dealing with experienced advisers in IT insurance.

We provide the following dedicated IT Insurance Products Online:

IT Professional Indemnity & Liability Insurance (compare quotes and buy online in minutes)

Cyber Risk Insurance

Business Insurance

Industrial Special Risks Insurance

Management Liability Insurance

Motor Vehicle Insurance

Corporate Travel Insurance

Workers Compensation Insurance

Insurance Premium Finance

We welcome enquiries on our Insurance Products & Services. For a quote or advice please contact us and one of our helpful staff members will be happy to assist you.

Disclaimer – “This material contains general information only and may not suit your particular circumstances. To decide if a policy is right for you please carefully read the relevant Product Disclosure Statement (PDS) and/or Policy wording. While we have exercised due care and skill in preparing this information, Optimum Insurance Services (Optimum) does not accept any legal responsibility or liability for negligence or otherwise to you or anyone else who seeks to rely on this information. This includes, without limitation, loss arising from a possible failure of the information to comply with statutory or regulatory requirements or the failure of the information to identify other terms and conditions beyond those considered in this document. You should obtain advice to ensure that your policy provides adequate cover for your circumstances.

“Optimum Insurance Services Pty Ltd is a Corporate Authorised Representative of Insurance Advisernet Australia Pty Ltd (Car No. 291220), Australian Financial Services Licence No 240549, ABN 15 003 886 687.”

Download Our Free Insurance Guides

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Business Owners Guide to Professional Indemnity Insurance

Professional Indemnity Insurance Guide

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Insurance Claims Procedures Guide And Checklists


Optimum Insurance Services Pty Ltd is a Corporate Authorised Representative (No. 291220) of Insurance Advisernet Australia Pty Ltd (AFSL No. 240549).


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