About Optimum Insurance Services
We help businesses make the right choice when it comes to their insurance policies.
Buying insurance can be complex and confusing. We make choosing an insurance policy easy, by providing an expert, tailored service to equip you with the right policies for your business and minimise your risk.
We work closely with our clients to understand their business and deliver the best service and care, from quote to claim. Our long-standing relationships with many of our clientele is a testament to our Optimum service.
We pride ourselves on our ability to offer quality insurance products and services and we only use financially stable insurance providers that provide excellent service.
We deal with all the major insurance companies and underwriting agencies that offer insurance within your industry sector through intermediaries.
We know who offers the products best suited to your needs and we’ll always provide the most competitive and comprehensive option for the insurance cover you require.
Optimum Insurance Services Pty Ltd is a corporate authorised representative (AR Number 291220) of Insurance Advisernet Pty Limited (AFS Licence Number 240549). Insurance Advisernet Australia (IAA) Pty Limited is a registered General Insurance Broker (Financial Services Licence No. 240549) and a principal member of the National Insurance Brokers Association (NIBA). As a member of NIBA we abide by the NIBA Code of Conduct and the General Insurance Brokers Code of Practice. We also subscribe to Insurance Brokers Disputes Limited.
Our Role as Your Insurance Adviser
Insurance advisers provide business owners and managers with advice on the best ways to ‘transfer’ the inevitable risks they carry as part of doing business. This enable businesses to plan ahead with certainty, knowing they have financial protection against loss, injury or threat to wellbeing of their business.
We provide invaluable help in the event of a claim. We know and understand the system and can simplify a process this is often time-consuming and technically difficult. Our role is to serve our clients interests with integrity at all times.
We conduct a risk/needs analysis and then recommend the appropriate cover required to protect the individual or business assets and liabilities.
As your insurance brokers and advisers we will:
- Save you time and money by managing your insurance needs
- Recommend appropriate insurers to match your business needs
- Eliminate the need for you to conduct product comparison shopping
- Respond promptly to all your requests
- Keep you informed of issues that may affect your business needs
- Provide claims support when you need it most
As members of the National Insurance Brokers Association we are government by the Insurance Brokers Code of Practice. We are also regulated and monitored by ASIC under the Financial Services Reform Act 2003 and the Corporations Act 2001 to ensure you receive the most accurate, appropriate advice for your needs.
About Our Licensee Insurance Advisernet
Insurance Advisernet Australia (IAA) Pty Limited is a registered General Insurance Broker (Financial Services Licence No. 240549) and a principal member of the National Insurance Brokers Association (NIBA). As a member of NIBA we abide by the NIBA Code of Conduct and the General Insurance Brokers Code of Practice. We also subscribe to Insurance Brokers Disputes Limited.
Our knowledge of the insurance industry and experience in designing and handling insurance programs for many thousands of customers, enables us to provide objective advice on selecting the right insurance program to adequately cover the customers’ assets and liabilities.
Insurance Advisernet Australia was formed in January 1996 to allow insurance advisers the benefits of maintaining their local presence whilst being able to tap into a national buying group for products and services needed by their customers to today’s complex business world.
Insurance Advisernet’s vision is to support these insurance advisers and be a market leader in regional Australia, distributing quality insurance products and services that offer value to the customer. Through this vision, Insurance Advisernet’s advisers are be able to offer their customers:
- Competitively priced products
- Peace of mind of the adequacy and content of their insurance covers
- A sincere and personalised relationship
Insurance Advisernet’s advisers operate to a strict code of ethics to ensure that the relationship with their customers is a trusting and lasting one.
In addition, we are committed to ongoing education. Regular training seminars ensure that Insurance Advisernet’s advisers are able to provide sound professional advice.
Insurance Advisernet Australia utilises a wide range of reputable authorised insurers, selected on the basis of the quality of their products and services. After objectively assessing the customer’s needs, we can utilise the strengths and skills of the appropriate insurer to ensure we give the customer the right protection. Insurance Advisernet’s advisers are equipped with the latest technology to ensure that their customers receive the most professional advice. Customer files can be accessed on the spot, so all enquires are handled promptly and efficiently.
Insurance Advisernet Australia Pty Limited was awarded the National Insurance Broking Association NSW Regional Broker of the Year 2000, in testimony to the quality of our advice and professionalism.
Our Financial Services Guide
We are obliged to provide you with a Financial Services Guide (FSG) which contains information about our services and charges, your rights as a client and other things you need to know in relation to insurance matters including how any complaints you may have will be dealt with.
We trust it will assist you in deciding whether to use our services. If you ask us to act as your general insurance broker, or we already are, we will do so on the terms set out in this Guide. By requesting our services, you accept these terms. If there is any change to these terms, we will confirm them to you in writing. This FSG records the basis of our relationship. You might also receive some other documents after or at the time we advise you about your insurance needs including:
- Letter of Appointment – this details the terms and conditions of our appointment as your general insurance broker;
- Risk Analysis – this will be a questionnaire that enables us to assess and understand your needs and objectives in protecting your assets and/or liabilities;
- Statements of Advice (SOA) or Further Information Regarding our Advice (FIRA) – these will be written summaries recording our advice and the basis on which it was provided (as well as disclosing details of our remuneration and any affiliations we have that may affect our advice);
- Product Disclosure Statements (PDS) – these documents are prepared by the respective issuers of the products and will contain information about the products we recommend to you. They will help you in your decision about whether to acquire the product;
- and Confirmation notices – these will confirm the details of transactions we have arranged on your behalf.
A List of Our Approved Insurance Companies
Contact Us For A Quote
We welcome all enquiries in relation to our insurance products and services. To obtain advice or a competitive quotation enquire online. If you would like to discuss your specific needs further, please call 1300 739 861 and speak with our friendly and helpful advisers.
Optimum Insurance Services Pty Ltd is a Corporate Authorised Representative (No. 291220) of Insurance Advisernet Australia Pty Ltd (AFSL No. 240549).
© Optimum Insurance Services Pty Ltd 2006 - 2021